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Charity Clothes Collection Symposium
Presentations from the Clothes Collection Sympoisum, jointly hosted by the FRSB and the Institute of Fundraising and addressing the issue of theft and fraudulent charity collections of clothes and goods, are now available below.
The event was held on the 14th September 2011 in London and was attended by 60 delegates.
A summary of the information provided is available to download in PDF format.
Symposium Programme
| 9.30 | Registration and Refreshments |
| 10.00 |
Opening remarks from teh Chair of the Morning Louise Richards, Director of Policy and Campaigns, Institute of Fundraising |
| 10.15 | Keynote from Tracey Crouch MP |
| 10.30 |
Examining the IoF House to House Code of Fundraising Practice This session will outline the key requirements for house to house goods collections set out within the IoF's revised code of fundraising practice. Louise Richards, Director of Policy & Campaigns, Institute of Fundraising Peter Storey, Director of Marketing, Kidney Research UK |
| 11.00 |
Case Study: Implementing the IoF House to House Code of Fundraising Practice Battersea Dogs & Cats Home has recently taken the decision to begin clothing collections. Using her experience at the British Red Cross, Liz will take us through how Battersea Dogs & Cats Home is taking on this task and how it will be implementing the revised code. Liz Tait, Director of Fundraising, Battersea Dogs & Cats Home |
| 11.30 |
Achieving Successful Licensing Applications For many charities, obtaining a license to carry out charitable clothing collections from a local authority can be complicated. In this session John will be taking delegates through NALEO's new licensing guidance and offering tips on how to achieve a successful application. John Miley, Chair Midlands Region, National Association of Licensing Officers (NALEO) |
| 12.00 | LUNCH |
| 12.55 |
Opening Remarks from the Chair of the Afternoon Alistair McLean, Chief Executive, Fundraising Standards Board |
| 13.00 | Keynote from Nick Hurd, Minister for Civil Society |
| 13.15 |
Improving Enforcement: A New Trading Standards Toolkit Securing a successful prosecution isn't always easy but a new Toolkit has been developed to help Trading Standards Officers achieve this goal. Andy will look at what has gone into the Toolkit and how the sector can work together with Trading Standards Offiers to help secure prosecutions and reduce theft and bogus collections. Andy Foster, Director of Operations, Trading Standards Institute |
| 13.45 |
Why Bogus Collections Are Being Taken Seriously With a link between organised crime and some clothing collections clearly established, DI Amanda Lowe will share current developments from the National Fraud Intelligence Bureau on how they are tackling this problem and will discuss how the sector can work with the police to share intelligence. DI Amanda Lowe, National Fraud Intelligence Bureau |
| 14.15 |
Case Study: Combating Bogus Collections The Charity Retail Association (CRA) has been working hard with its members to combat bogus clothes collections. Wendy will take us through what the CRA is doing to tackle this problem including their own online reporting tool. Wendy Mitchell, Head of Policy & Public Affairs, Charity Retail Assocation |
| 14.30 | COFFEE |
| 14.45 |
Case Study: The Collection Protection Team During 2005 the 'bogus' problem pushed Clothes Aid to create its Collection Protection Team. Michael, who has lead the team since 2006, will talk about some key moments in its history including hosting the first standards summit for clothing collectors, how they have successfully disrupted bogus gangs and are contributing to the NFIB Resource Desk. He will round off by considering what we can all do together, both the public and sector, to reduce the impact of bogus collectors. Michael Lomotey, Business Manager, Clothes Aid |
| 15.00 |
Managing the Public Perception of Collections Media expert Peter Gilheany will examine the best ways in which to inform but at the same time reassure the public about the issue of theft and bogus clothing collections. He will also look at how charities can handle negative press and how they can help boost the public's confidence in legitimate charitable clothing collections. Peter Gilheany, Board Director, Forster PR |
| 15.30 |
Q&A Panel Session Chair: Alistair McLean, Chief Executive, Fundraising Standards Board Panellists: Louise Richards, Director of Policy & Campaigns, Institute of Fundraising John Miley, Chair of the Midlands Region, National Association of Licensing Officers Andy Foster, Director of Operations, Trading Standards Institute DI Amanda Lowe, National Fraud Intelligence Bureau Peter Gilheany, Board Director, Forster PR |
| 16.00 |
Closing Remarks Alistair McLean, Chief Executive, Fundraising Standard Board |
Who should attend?
This event is suitable for Managers, Senior Executives and fundraisers who are responsible for managing their charity's goods collections. We would also welcome representatives fro those commercial collectors who are carrying out this work on behalf of charities.
How to book
Places are limited to 100 so book now to secure your place. We are restricting places to 3 per organisation.
To book email policy@institute-of-fundraising.org.uk with the contact details of your delegates and confirmation of whether you'd like to pay by invoice or credit/debit card.
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