Charity Clothes Collection Symposium

Presentations from the Clothes Collection Sympoisum, jointly hosted by the FRSB and the Institute of Fundraising and addressing the issue of theft and fraudulent charity collections of clothes and goods, are now available below.

The event was held on the 14th September 2011 in London and was attended by 60 delegates.

A summary of the information provided is available to download in PDF format.

Symposium Programme

9.30 Registration and Refreshments
10.00

Opening remarks from teh Chair of the Morning

Louise Richards, Director of Policy and Campaigns, Institute of Fundraising

10.15 Keynote from Tracey Crouch MP
10.30

Examining the IoF House to House Code of Fundraising Practice

This session will outline the key requirements for house to house goods collections set out within the IoF's revised code of fundraising practice.

Louise Richards, Director of Policy & Campaigns, Institute of Fundraising

Peter Storey, Director of Marketing, Kidney Research UK

Presentation available in PDF format

11.00

Case Study: Implementing the IoF House to House Code of Fundraising Practice

Battersea Dogs & Cats Home has recently taken the decision to begin clothing collections. Using her experience at the British Red Cross, Liz will take us through how Battersea Dogs & Cats Home is taking on this task and how it will be implementing the revised code.

Liz Tait, Director of Fundraising, Battersea Dogs & Cats Home

Presentation available in PDF format

11.30

Achieving Successful Licensing Applications

For many charities, obtaining a license to carry out charitable clothing collections from a local authority can be complicated. In this session John will be taking delegates through NALEO's new licensing guidance and offering tips on how to achieve a successful application.

John Miley, Chair Midlands Region, National Association of Licensing Officers (NALEO)

Presentation available in PDF format

12.00 LUNCH
12.55

Opening Remarks from the Chair of the Afternoon

Alistair McLean, Chief Executive, Fundraising Standards Board

13.00 Keynote from Nick Hurd, Minister for Civil Society
13.15

Improving Enforcement: A New Trading Standards Toolkit

Securing a successful prosecution isn't always easy but a new Toolkit has been developed to help Trading Standards Officers achieve this goal. Andy will look at what has gone into the Toolkit and how the sector can work together with Trading Standards Offiers to help secure prosecutions and reduce theft and bogus collections.

Andy Foster, Director of Operations, Trading Standards Institute

Presentation available in PDF format

13.45

Why Bogus Collections Are Being Taken Seriously

With a link between organised crime and some clothing collections clearly established, DI Amanda Lowe will share current developments from the National Fraud Intelligence Bureau on how they are tackling this problem and will discuss how the sector can work with the police to share intelligence.

DI Amanda Lowe, National Fraud Intelligence Bureau

Presentation available in PDF format

14.15

Case Study: Combating Bogus Collections

The Charity Retail Association (CRA) has been working hard with its members to combat bogus clothes collections. Wendy will take us through what the CRA is doing to tackle this problem including their own online reporting tool.

Wendy Mitchell, Head of Policy & Public Affairs, Charity Retail Assocation

Presentation available in PDF format

14.30 COFFEE
14.45

Case Study: The Collection Protection Team

During 2005 the 'bogus' problem pushed Clothes Aid to create its Collection Protection Team. Michael, who has lead the team since 2006, will talk about some key moments in its history including hosting the first standards summit for clothing collectors, how they have successfully disrupted bogus gangs and are contributing to the NFIB Resource Desk. He will round off by considering what we can all do together, both the public and sector, to reduce the impact of bogus collectors.

Michael Lomotey, Business Manager, Clothes Aid

Presentation available in PDF format

15.00

Managing the Public Perception of Collections

Media expert Peter Gilheany will examine the best ways in which to inform but at the same time reassure the public about the issue of theft and bogus clothing collections. He will also look at how charities can handle negative press and how they can help boost the public's confidence in legitimate charitable clothing collections.

Peter Gilheany, Board Director, Forster PR

Presentation available in PDF format

15.30

Q&A Panel Session

Chair: Alistair McLean, Chief Executive, Fundraising Standards Board

Panellists:

Louise Richards, Director of Policy & Campaigns, Institute of Fundraising

John Miley, Chair of the Midlands Region, National Association of Licensing Officers

Andy Foster, Director of Operations, Trading Standards Institute

DI Amanda Lowe, National Fraud Intelligence Bureau

Peter Gilheany, Board Director, Forster PR

16.00

Closing Remarks Alistair McLean, Chief Executive, Fundraising Standard Board

Who should attend?

This event is suitable for Managers, Senior Executives and fundraisers who are responsible for managing their charity's goods collections. We would also welcome representatives fro those commercial collectors who are carrying out this work on behalf of charities.

How to book

Places are limited to 100 so book now to secure your place. We are restricting places to 3 per organisation.

To book email policy@institute-of-fundraising.org.uk with the contact details of your delegates and confirmation of whether you'd like to pay by invoice or credit/debit card.

 

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