FundRaising Standards Board

Privacy Policy

Privacy Policy

Information on how we use your data and how we use cookies on our site

We take our responsibilities regarding the confidentiality of your personal information very seriously. Our Privacy Policy is set out below. If you use any of the services we provide, you will be deemed to have consented to the collection and use of the personal information you submit to us in the ways described below. Therefore, please read this Policy with care and if you have any questions or comments, email us at info@frsb.org.uk.

In order for us to provide our services to you, including (but not limited to) information, updating and bulletin services (the “Services”), we might ask you to provide us with certain personal information.

Any personal information which is collected by us will be used only by us in accordance with current data protection legislation.

Such personal information will be collected and processed by us or our agents for the following purposes:

• To provide the Services to you Administration; and
• In the case of members of the self-regulatory scheme, marketing, advertising and promotions

Collecting and processing your personal information for the above purposes might entail sharing the information with employees, contractors and professional advisors of the fundraising organisation about which you’ve complained. From time to time we may wish to collect information of a sensitive personal nature from you. In such cases before we ask you for the information we will inform you of how we intend to use the information and we will ask for your explicit consent.

If you object to the use of your personal information in any of the ways mentioned here then please email us at info@frsb.org.uk.

You have the right to ask us for a copy of the personal information we hold on you (for which we may charge a small fee), and to correct any inaccuracies in that information.

If we decide to change our Privacy Policy, we will post such changes on this page to that you are always aware of how we use you personal information and in what circumstances we may disclose it.

Use of Cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. We use Cookies in the following ways:

• To allow users to log into the site without needing to repeatedly re-enter their credentials in a single session.
• To store the language preference of a user if they select Welsh
• To compile anonymous, aggregated statistics, through Google Analytics, that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Two types of cookies may be used on this website, -session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Disabling/Enabling Cookies - You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. Find out how to disable/enable cookies.