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What area of activity best describes the project/appeal that the charity or organisation was raising money for? (Select all that apply)
Please be aware that we may well ask you for any supporting documentation you may have with regards your complaint. This may include any fundraising materials involved and correspondance you may have had with the organisation concerned.
The first stage of our complaints process involves you contacting the organisation directly. They then have 30 days to investigate your complaint. If at that stage you are unhappy with their response, you can pass your complaint to us to deal with.
Please tell us how you would like to proceed: