Self-regulation of fundraising requires members to:
- make a public commitment to best practice, accountability and transparency of fundraising – a Fundraising Promise
- follow the Institute of Fundraising’s Code of Fundraising Practice
- use the Give with Confidence tick logo on their marketing and fundraising materials
- have their own robust complaints process in place
- report any fundraising complaints to the FRSB.
Self-regulation is supported by formal audit programme run by the FRSB. We proactively monitor how members are meeting their obligations.
The FRSB also helps members and the public to resolve complaints, operating a formal 3-step public complaints process.
All of this work aims to maintain high standards across the sector and to build public confidence in charity fundraising.