The standards

High standards of fundraising are essential for charities, suppliers and donors. The standards are based on recognised best practice within the fundraising industry and they are informed and strengthened based on feedback from the public.

Membership of the FRSB shows the charity’s or supplier’s commitment to these high standards and gives greater confidence in fundraising.

As the regulator of charity fundraising in the UK, we ensure these standards are maintained and improved.

About the standards

The standards are set by the Institute of Fundraising and are published as the Code of Fundraising Practice.

Benefits for charities and suppliers

By maintaining high standards, charities and suppliers protect their supporters and maintain and increase income streams.

Three-fifths of the public said they would be more likely to give to an FRSB scheme member and 41% would donate more.*

Benefits for donors

The standards help donors by ensuring the charities you support are fundraising in the right way. Check out the standards below.

You can also use the Fundraising Promise to check that the charity or supplier is doing all that they have promised to do when raising money.

The code of practice

Our members follow an industry code: the Institute of Fundraising’s Code of Fundraising Practice. It sets out the standards our members are required to follow when raising money.

The code contains sections on each of the most popular fundraising techniques and provides guidance and legal advice. All members follow the code for the fundraising methods they use.

What it covers

Charities’ relationship with supporters

  • When and how to accept gifts of money
  • How to manage gifts left in wills
  • How to work with people who give a lot of money

Collecting money from people

  • On the street
  • Through collection tins
  • Going to their doors
  • Signing people up to direct debits

Contacting people for gifts of money

  • By letter, by telephone, through adverts, emails, and their websites
  • Involving people in events and activities to raise money

Working with others to raise money

  • Volunteers
  • Companies and businesses

View the Code online

How we use the Code

As the regulator of charity fundraising, we monitor how charities and suppliers meet the code of practice. We audit our members against these standards.

We also work with the Institute of Fundraising, using public feedback to help inform and strengthen the Code.

* Source: TNS Survey of 1,000+ UK respondents, February 2013