Contact us

The FRSB is committed to providing the best service possible. So if you need any help, have any feedback or would like to become a member, please get in touch.

We’re committed to providing the best service possible. So if you need any help, have any feedback or would like to become a member, please get in touch.

In England and Wales | In Scotland and Northern Ireland | For media enquiries |
To make a complaint about the FRSB

England and Wales

You can contact us in the following ways:

By email

Email us at info@frsb.org.uk or complete our form.

We can help with:

  • General or membership enquiries
  • Feedback on the site

For concerns or complaints about fundraising please contact the new Fundraising Regulator enquiries@fundraisingregulator.org.uk

By post

Fundraising Standards Board
65 Brushfield Street
London
E1 6AA

By phone

0333 321 8803

By fax

0333 321 8804

Scotland and Northern Ireland

You can contact us in the following ways:

By email

Email us at infoscotland@frsb.org.uk or complete our form.

We can help with:

  • General or membership enquiries

By post

Fundraising Standards Board Scotland and Northern Ireland Office

Mansfield Traquair Centre
15 Mansfield Place
EDINBURGH
EH3 6BB

By phone

0845 688 9894

For media enquiries

Please contact our press office on 07712 045 308 or email lucinda@turnerpr.co.uk

To make a complaint about the FRSB

If you wish to make a complaint about the FRSB please contact the Chief Executive by either calling 0333 321 8803 or by emailing info@frsb.org.uk. See the full process (PDF).